Overview
Education Dept. Experts
Does your attraction, zoo or museum offer educational classes, seminars, or events? We have been able to help many zoos, aquariums, museums and attractions with their educational activities. Contact us about how we can help you today!
Testimonial
“Our focus going into our 30th year of operations was to increase our customer service for all of our recreational customers. Our recreational customers are those folks who participate in one or more of our outdoor adventures including hang gliding, kayaking, surfing, kiteboarding, and parasailing to name a few. Up until last year, our customers would need to call in or visit one of our retail locations to sign-up for an activity
Because of the Outbound Software Solution we have increased sales, efficiency, better organization and have been able to execute better customer service.”
John Harris
Owner
Kitty Hawk Kites
What is Outbound?
Outbound Software’s Reservation System has been built with your diverse needs in mind and understands a system handling 80% of your needs is simply not good enough. We pride ourselves on getting “down and dirty” with the details on how your reservation process works so your business will grow with the investment.
On the surface, reserving an activity for something seems quite simple: select the date, time, quantity and enter payment information. Outbound Software goes far beyond the basics to handle the nuances of the reservation process such as filtering dates and times based on rules, asking specific information about participants, prompting the option to donate, varying the reservation policies by activity or event, and customizing the email confirmation letters to name a few. Outbound is built to manage the spectrum of purchases from simple tickets to events to complex scenarios like kids camps, group tours and seated venues.
Who Should Use It?
Outbound offers a variety of hosted solutions for operations of any size requiring reservations.
Museums - Outbound Software automates your ticketed and reservation processes saving your organization time and money. Your customers can reserve group tours, classes, special events, workshops and buy admission tickets with ease.
Zoos and Aquariums - Allow your customers to reserve a space for a birthday party, tour or special event from the comfort of their home or business. Add additional options like preferred parking and donor events. Allow discounted member pricing for classes, tours and events. Offer member-only activities! Speed up your admission process by having customers purchase advanced admission.
Ticketed Venues - Outbound Software’s new Box Office Module for Counterpoint offers full integration into the Counterpoint point of sale system, real-time ticketing (online and on-site), as well as real-time scanning of tickets (online or on-site).
Outdoor Recreation - From rafting tours, to climbing excursions and hang gliding lessons, Outbound has an affordable solution.
Why Should You Use it?
Many of our customers have shown that the system pays for itself within 6 months of operation due to its efficiencies it makes to your internal operation (less calls, access from anywhere, centralized calendar, better internal communication between departments), its enhanced customer service (self-service on the web, automated confirmation emails and invoices, ease of use) and simply the additional people that come in the door due to the enhanced online marketing the system provides.
We encourage you to speak with our current customers to get their perspective on the return on investment (ROI) of Outbound Software.