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"Being the first
to implement an online reservations system for our outdoor activities
on the Outer Banks of North Carolina has set Kitty Hawk Kites apart
from the competition. Our customer satisfaction has increased while
allowing us to decrease our administrative costs involved with our
call center. Outbound Software's Online Reservation System has adapted
to our diverse reservations needs and we give them our highest recommendation."
- John Harris, President of Kitty Hawk Kites
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Customer Online Reservations
Allow your customers the freedom of checking availability and reserving
your activities online. Outbound Software’s graphical activity index screens
and intuitive six-step reservation process make finding an activity and
making a reservation a snap! |
Call Centers
Enhance the speed and customer service of your call center with Outbound’s
Reservationist Console. The console builds on the power of the consumer
interface to include customer/reservation lookup, expanded activity availability
screens, shortcut reservations and enhanced basket handling. |
Walk-in Reservations
Give your onsite reservationists the same ease, power and flexibility
as a call center representative. Outbound Software allows connectivity
into Point of Sale systems such that you can reserve an activity and then
charge them on the Point of Sale along with other items (admission tickets,
retail goods, etc.). |
